IT Support Analyst


Job Ref:
1400

Job Title:
IT Support Analyst

Location:
City

Salary:
Competitive

Closing date:
Close date not set

Job Description

PURPOSE OF ROLE
Kingston Smith is a top 20 firm of Chartered Accountants, based in the City and across the South East. Our client teams work together to provide business owners, charities and private clients with the support they need to achieve their goals. Our internal support service teams play a crucial role within a busy and demanding environment, keeping our business running on a day to day basis. We are currently looking for a keen and enthusiastic individual to deliver first line customer support, to train end users and to undertake departmental administration.

KEY ACCOUNTABILITIES
-To deliver IT support to a user base of over 600 users
-To set up new IT hardware around the firm
-To completed IT processes and procedures daily
Essential Skills
-Extensive knowledge of Desktop operating systems and Microsoft office
-Experience working within a Service Desk environment
-Knowledge of Active Directory and Exchange
-Excellent communication skills, both written and verbal
-Technically capable, able to demonstrate excellent troubleshooting skills
-A good team player
-2 years minimum experience in IT Support


For more information about this position please open the following document: